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Before you can send or receive e-invoices, your business has to be linked with the UAE Federal Tax Authority (FTA) through an Accredited Service Provider (ASP). Fatorly is an accredited service provider, and this section covers every part of that relationship — setting it up, refreshing it, and ending it.
Linking always starts in EmaraTax, never here. The FTA portal hands you over to us with a secure, single-use request. Opening /onboarding directly, without that request, shows a “missing request” message — that is expected, not a fault.

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The three actions

Everything you can do with your FTA link is one of these three. EmaraTax offers whichever ones apply to your current state.

Onboarding

Create the link. Available when your TIN is not currently linked to any provider.

Reverification

Refresh your registration details with us, without changing the link itself.

Offboarding

Remove the link — because you’re closing, or moving to another provider.

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What you need to hand

Your registered mobile number is optional.
Each linking session lasts 15 minutes. A countdown runs in the bottom-left corner of the wizard. If it reaches zero you don’t lose anything permanently — you just go back to EmaraTax and start a fresh request.

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Your TIN is your network identity

Once you’re linked, your identity on the Peppol e-invoicing network is built from your TIN — as 0235:<your TIN>. It is never built from your TRN, even when you have one, and even when the TRN the FTA returns belongs to a VAT group rather than to you. See Kinds of taxpayer for why that distinction matters.

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About the screenshots in this section

The screens below are real, but every identifying value in them has been replaced with a placeholder: TINs appear as 1XXXXXXXXX, TRNs as 1XXXXXXXXXXXXXX, e-mail addresses as you@company.com, and company names as Your Company. Your own screens will show your real details in those places.