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Offboarding removes the link between your TIN and Fatorly. Use it if you’re moving to another accredited service provider, or if the business is closing.
Delinking stops your e-invoicing through Fatorly. On confirmation we also remove your business from our Peppol routing, so you can no longer send or receive documents through us — invoices addressed to you will not arrive here.
This is different from Leave Fatorly, which closes your Fatorly account. Offboarding ends the FTA link. If you’re moving provider you will usually want both — and you can download your data at any time, before or after.
1

Start from EmaraTax

Open E-INVOICING, go to Linkage Status with ASP, and choose Offboarding/Reverify from the Action menu on your linked row.
2

Choose Delink from this service provider

On the wizard’s landing page, select Delink from this service provider. As with reverification, your TIN is pre-filled and locked.
The delinking request form as it opens, with empty Reason and e-mail fields and the Verify button disabled
3

Give a reason and your registered e-mail

Both are mandatory. Verify Applicant Details stays greyed out until the e-mail is a valid address and the reason is filled in.
The delinking form with a reason and a valid registered e-mail, Verify now enabled
4

Confirm the delink

The FTA returns your details on a Review & Confirm Delinking screen. This step has its own, separate consent — “I confirm that the above details are correct and I wish to remove the link with this service provider” — and Confirm Delinking stays disabled until you tick it.
Review and Confirm Delinking with the delink consent ticked and the Confirm Delinking button enabled
Delinking Confirmed screen, showing the delinked TIN

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What happens next

  • Your EmaraTax row changes to De-Linked, with the date of the delink. Unlike reverification, this is recorded in the registry.
  • We remove your business from our Peppol service metadata and Access Point routing.
  • Your Fatorly account and its data are not deleted by this action. To close the account as well, see Leave Fatorly.
The Linkage Status table after delinking, with every row De-Linked and the Action column empty
Once every row reads De-Linked and the Action column is empty, the taxpayer is fully offboarded and free to onboard with another provider — or with us again.

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Coming back, or moving on

Onboarding again — with Fatorly or anyone else — is just the ordinary onboarding flow. Your TIN is free to link the moment the delink is confirmed, and your Peppol identity is derived from that same TIN, so it comes back with you.