A credit note corrects or reverses a previously issued invoice — for example for
a return, discount, or correction. The Sales Credit Notes page lists the credit
notes you issue to customers.
The list
Each row shows the credit note number, issue date, buyer, category, total, VAT,
and status, with Search and sortable columns. Row actions are View and
(for drafts) Delete.
Create a credit note
Select New Tax Credit Note (or the relevant action) to open the
editor. A credit note is filled in the same way
as an invoice — choose the customer, add line items, and set VAT groups.
Credit note amounts reduce the customer’s outstanding balance. Issue a credit
note rather than editing an already-submitted invoice.
