> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fatorly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sales Credit Notes

> Manage the outbound credit notes you issue to customers to correct or reverse a sales invoice.

A **credit note** corrects or reverses an invoice you previously issued — for
example for a return, a discount, or a pricing correction. The **Sales Credit
Notes** page lists the credit notes you issue to your customers. Open it from
**Sales → Credit Notes** in the sidebar.

<Frame>
  <img src="https://mintcdn.com/fatorly/DLWe6sY1-e4HeZqN/images/en/sales/sales-credit-notes-1.png?fit=max&auto=format&n=DLWe6sY1-e4HeZqN&q=85&s=0d2988782388d72e37aaf707c506694c" alt="The Fatorly Sales Credit Notes list" width="1440" height="900" data-path="images/en/sales/sales-credit-notes-1.png" />
</Frame>

## The list

Each row is one credit note. The grid has these columns:

* **Invoice #** — the credit note number from your
  [number series](/en/settings/number-series) (for example `CN-2026-00008`).
  Select it to open the document.
* **Issue Date** — the date the credit note was issued.
* **Buyer** — the customer the credit note was issued to.
* **Referenced Invoice** — the preceding sales invoice the credit note relates
  to (for example `INV-2026-00002`).
* **Total** — the value being credited in `AED`.
* **Status** — a badge such as **Draft** or **Sent**.
* **Actions** — see [Row actions](#row-actions) below.

Above the grid, the **All documents** chip shows the full count, **Total Value**
shows the combined credited value in `AED`, and **Pending Submission** filters to
credit notes not yet submitted. Use **Search** to find a document and select a
column header to sort.

## Create a credit note

Two actions in the top-right open the [editor](/en/invoicing/create-invoice):

* **New Tax Credit Note** — a VAT credit note.
* **New Commercial Credit Note** — a commercial (non-tax) credit note.

A credit note is filled in the same way as an invoice — choose the customer, add
line items, and set VAT groups. Record the **referenced invoice** so the credit
note is correctly tied to the document it corrects.

<Tip>
  Issue a credit note rather than editing an invoice you have already submitted.
  Credit note amounts reduce the customer's outstanding balance.
</Tip>

## Row actions

* **View** is always available and opens the [document
  view](/en/invoicing/view-invoice), where you can review and submit the credit
  note over Peppol.
* **Delete** appears on **Draft** credit notes that have not yet been submitted.

## Related

* [Create or Edit an Invoice](/en/invoicing/create-invoice) — the editor the
  *New* buttons open.
* [View an Invoice](/en/invoicing/view-invoice) — review and submit a document.
* [Sales Invoices](/en/sales/sales-invoices) — the invoices a credit note
  references.
* [Customers](/en/master-data/customers) — the buyers you issue credit notes to.